Terms and Conditions - UptimeSense | UptimeSense
UptimeSense

Terms of Service

These Terms of Service ("Agreement") govern the use of UptimeSense products, including the web application and iOS/Android mobile apps (collectively, "Products"). These Products are owned and operated by AASSIST.AI Inc. ("UptimeSense"), a registered trademark of the company. By accessing or using the Products, you agree to comply with and be bound by these terms and conditions.

1. Acceptance of Terms

By using the Products, you accept these Terms of Service and any applicable policies, including our Privacy Policy. If you do not agree, you may not use the Products.

2. Modification of Terms

UptimeSense reserves the right to modify these terms at any time. Changes take effect immediately upon publication in the Changelog. Continued use of the Products after changes are posted constitutes acceptance.

3. Your UptimeSense Account

  • You are responsible for maintaining the security of your account, including your email, password, and API keys.
  • Misuse, unlawful activity, or misleading representation of your account may result in termination.
  • Notify UptimeSense immediately of any unauthorized account use or security breaches.

4. Services Provided

UptimeSense offers automatic uptime monitoring services, including:

  • Website and HTTP(s) monitoring
  • Keyword monitoring
  • Ping monitoring
  • Port monitoring
  • Heartbeat monitoring
  • Status pages

Paid plans include enhanced monitoring frequency and additional features such as custom domains and SSL certificates.

5. Free Plan Usage

The Free Plan is intended for personal and non-commercial use.

6. Payment and Subscription Terms

  • Paid plans offer additional features and are billed on a prepaid basis (monthly or annually).
  • Subscriptions renew automatically unless canceled before the end of the billing cycle.
  • Refunds are available only for payments made within the last 10 days.

7. Delivery Policy

Upon purchase confirmation, services become available immediately or within a short processing timeframe.

8. Intellectual Property

All intellectual property rights remain with UptimeSense. You may not reproduce, redistribute, or modify any content without prior authorization.

9. Advertisements

UptimeSense reserves the right to display advertisements within the Products.

10. Termination

UptimeSense may suspend or terminate access to its Products at any time for violations of this Agreement.

11. Disclaimer of Warranties

UptimeSense provides the Products "as is" without warranties of any kind. Service availability is not guaranteed.

12. Limitation of Liability

UptimeSense is not liable for indirect, incidental, or consequential damages, including data loss or service interruptions.

13. Indemnification

You agree to indemnify and hold UptimeSense harmless from any claims arising from your use of the Products.

14. No Resale or Redistribution

The resale or redistribution of UptimeSense services without prior authorization is prohibited.

15. Affiliate Program

  • Affiliates earn commissions for referring paid users.
  • Payments are processed monthly upon reaching the payout threshold.
  • Spam or misleading promotions may result in account termination.

16. Referral Program

  • Rewards are granted for successful paid plan referrals.
  • Misuse of referral links, self-referrals, and misleading promotions are strictly prohibited.

17. Contact Information

For inquiries, please contact support@aassist.ai.

18. Miscellaneous

  • These Terms constitute the entire agreement between you and UptimeSense.
  • If any provision is deemed invalid, the remaining terms remain in effect.
  • Section titles are for convenience and hold no legal significance.

Last updated: March 2025