Getting Started with UptimeSense - UptimeSense Guides | UptimeSense
UptimeSense
← Back to Guides
General

Getting Started with UptimeSense

Published on March 25, 2025 • By UptimeSense Team

UptimeSense User Guide

Welcome to UptimeSense, your solution for website and service monitoring. This guide will walk you through all the features of the application and how to use them effectively.

Getting Started

Registration

To start using UptimeSense, you need to create an account:

  1. Visit the UptimeSense homepage
  2. Click on “Register” in the navigation menu
  3. Fill in your details:
    • Username
    • Email address
    • Password (ensure it meets the required security standards)
  4. Accept the Terms and Conditions
  5. Click “Create an account”

You’ll receive a welcome email confirming your registration.

Login

Once registered, you can log in to your account:

  1. Click on “Login” in the navigation menu
  2. Enter your username and password
  3. Click “Sign in”

If you’ve enabled two-factor authentication, you’ll need to complete an extra verification step.

Two-Factor Authentication

For enhanced security, UptimeSense offers two-factor authentication (2FA):

  1. After entering your username and password, you’ll be prompted to enter a verification code
  2. Check your email for a 6-digit code sent to your registered email address
  3. Enter the code on the verification page
  4. Click “Verify”

If you don’t receive the code, you can click “Resend code” on the verification page.

Managing Monitors

Creating a Monitor

Monitors are the core of UptimeSense, allowing you to track the status of your websites and services:

  1. From the dashboard, click “Add New Monitor”
  2. Fill in the required details:
    • Name: A descriptive name for your monitor
    • URL: The website URL or IP address to monitor
    • Monitor Type: Choose between HTTP or PING
    • Check Interval: How frequently to check the status (from 1 minute to 24 hours)
    • Timeout: Maximum time to wait for a response (in seconds)
    • Expected Status Code: For HTTP monitors, the expected HTTP status code (default is 200)
  3. Click “Save”

Note: The free plan allows up to 5 monitors.

Monitor Types

UptimeSense supports two types of monitors:

  1. HTTP Monitor: Checks the HTTP response from a web server

    • Requires a valid URL (e.g., https://example.com)
    • Can validate specific HTTP status codes
    • Measures response time
    • Good for monitoring websites and web services

  2. PING Monitor: Uses ICMP ping to check if a server is reachable

    • Requires a hostname or IP address (e.g., example.com or 192.168.1.1)
    • Measures response time
    • Good for monitoring network availability
    • Does not validate HTTP status

Editing Monitors

To modify an existing monitor:

  1. From the dashboard, find the monitor you want to edit
  2. Click the “Edit” link in the Actions column
  3. Update the settings as needed
  4. Click “Save”

Checking Monitor Status

There are several ways to check the status of your monitors:

  1. Dashboard Overview: The main dashboard shows all monitors with their current status
  2. Manual Check: Click the “Check” link in the Actions column to perform an immediate check
  3. Monitor Detail View: Click on a monitor’s name to see detailed status information:
    • Current status
    • Uptime percentages (24h, 7d, 30d)
    • Average response time
    • Response time chart
    • Recent check history

Deleting Monitors

To remove a monitor:

  1. From the dashboard, find the monitor you want to delete
  2. Click the “Delete” link in the Actions column
  3. Confirm the deletion on the confirmation page

Note: Deleting a monitor will permanently remove all its check history.

Status Page

Understanding the Status Page

The Status Page provides a comprehensive view of all your monitored services:

  1. Click “Status Page” in the navigation menu
  2. The page shows:
    • Overall system status
    • Status of individual services
    • Timeline of recent checks
    • Uptime statistics

Uptime Statistics

For each monitor, the status page displays:

  • Current Status: Whether the service is operational, down, or unknown
  • Uptime Percentage: For the last 24 hours, 7 days, and 30 days
  • Average Response Time: For the last 24 hours
  • Status Timeline: Visual representation of status over the last 24 hours

Incident History

The status page also includes an incident history section:

  • Lists recent incidents (when services went down)
  • Shows when each incident started and was resolved
  • Displays the duration of each incident
  • Includes error messages to help diagnose issues

Security Settings

Setting Up Two-Factor Authentication

To enable two-factor authentication:

  1. Click on “Security” in the navigation menu
  2. On the Two-Factor Authentication Settings page, check the “Enable Two-Factor Authentication” box
  3. Click “Save Settings”
  4. The next time you log in, you’ll need to verify your identity with a code sent to your email

Managing Two-Factor Authentication

From the security settings page, you can:

  • Enable or disable two-factor authentication
  • View security recommendations
  • Learn about security best practices

Account Management

Password Reset

If you forget your password:

  1. On the login page, click “Forgot password?”
  2. Enter your email address
  3. Click “Send reset email”
  4. Check your email for a password reset link
  5. Click the link and create a new password

Account Settings

To manage your account:

  1. Click on your username in the navigation menu
  2. Update your personal information
  3. Change your password
  4. Manage notification preferences

Support

Contacting Support

If you need assistance:

  1. Click “Support” in the navigation menu
  2. Fill out the contact form:
    • Subject: The topic of your inquiry
    • Message: Detailed description of your issue or question
  3. Click “Send Message”

You’ll receive a confirmation and our support team will respond to your email address.

Notifications

Email Alerts

UptimeSense sends automated email notifications for important events:

  1. Monitor Down Alerts: When a monitor detects that a service is down
  2. Recovery Notifications: When a previously down service comes back online
  3. Security Notifications: For login attempts and security-related activities

Incident Notifications

When a service goes down, you’ll receive an email alert with:

  • Monitor name and URL
  • Time of the incident
  • Error details
  • Link to the monitor details page

Recovery Notifications

When a service recovers, you’ll receive an email with:

  • Monitor name and URL
  • Time of recovery
  • Duration of the downtime
  • Link to the monitor details page

We hope this guide helps you get the most out of UptimeSense. If you have any questions, please contact our support team.

setup monitors notifications beginners